Customer reviews

• 1 / 5 1

  

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  The packing and local agents were great. The intermediary messed up horribly and Allied customer service was rude when trying to get information as to why my items were delayed. In all my stuff was 9 days late.

  Review of 8/9/22, following an experience of 7/25/22 by IMOGENE K. *

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• 5 / 5 1

  

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  Excellent service from start to finish. Allied handled my long-distance move with professionalism and efficiency. The packing team was simply incredible: every single item arrived in the exact same pre-move condition. Would definitely recommend and will use again!

  Review of 8/6/22, following an experience of 7/25/22 by STEPHANIA M. *

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• 5 / 5 1

  

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  Fantastic! They made it so easy. Starting with Ben. Such a nice guy. So professional and knowledgeable. Helpful too. Jill was great and George was the best! Really took care of us on both ends of the move. 100% satisfied. Would highly recommend.

  Review of 8/6/22, following an experience of 7/23/22 by NELSON W. *

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• 4 / 5 1

  

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  The packing service was awesome. The driver was on time as told. However, the unpacking wasn’t as promised by your rep. Walls were marked and one dent put in one wall. One nick was taken out of the wood trim. Inversion table was not reassembled. Sewing table was not put together. Three shelving units were not put together - driver said a third party would contact us about doing that. Protective floor runners were not provided as asked. Basically the crew who did the unpacking were common laborers who had no experience in these issues like your packing crew. We were pleased with the getting here process.

  Review of 8/6/22, following an experience of 7/25/22 by TIFFANY B. *

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• 5 / 5 1

  

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  Fantastic driver Ribert, and fantastic estimates and helper Cara. Top notch all aspects.

  Review of 8/6/22, following an experience of 7/24/22 by MARLEY D. *

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• 5 / 5 1

  

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  Best moving crew we have ever used

  Review of 8/6/22, following an experience of 7/25/22 by THEA O. *

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• 5 / 5 1

  

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  A great long distance move. Starting first with a very competitive and accurate quote, followed by a full pack, followed by a delivery that beat the estimates by a full 10 days. Steve Lee and team were too notch in every aspect from load to delivery to unload. The only slight on the experience were the packers, who missed quite a bit and left many things unmarked - this is not at all a reflection of Steve, nor his teams.

  Review of 8/6/22, following an experience of 7/24/22 by WALDO R. *

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• 5 / 5 1

  

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  Great move!! Lots of communication from the entire team. No surprises with anything. Our stuff was packed (in Aurora,CO) on Wed/Thurs, loaded into the truck on Fri, and at our new home in northern WI on Wed! Quickest movement of hhg I’ve ever had done! (Many military moves under my belt.) everything was packed perfectly - nothing broken! Loaders/unloaders were fabulous! The truck driver was awesome!! Super happy we used Baileys/Allied!

  Review of 8/6/22, following an experience of 7/23/22 by ESTELL M. *

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• 5 / 5 1

  

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  The gentlemen that delivered to my home were great,called ahead to let me know what time they would arrive,very helpful

  Review of 8/6/22, following an experience of 7/22/22 by FLO H. *

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• 5 / 5 1

  

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  Excellent move. Packing crew was professional, timely, efficient, Same with driver and loading/unloading crews.

  Review of 8/6/22, following an experience of 7/22/22 by LESTER L. *

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• 1 / 5 1

  

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  Regrettably, I used Coleman/Allied Van Lines for my out-of-state move in June 2022. Overall, the experience was nightmarish and traumatic. More specifically, it was characterized by: 1) a lack of consistent and clear communication from the outset regarding my exact delivery date; 2) a failure to provide timely updates after my “pack, load, and haul” confirmed by David Voyles on June 9th unexpectedly changed into a “pack and load” on June 16th less than a week before my scheduled move; 3) a failure to adhere to the delivery date of June 24th confirmed on June 10th by David Voyles; 4) damaged leather and handcrafted solid wood furniture along with other items; 5) and a stolen television. I would never recommend this detestable, unscrupulous moving company to any shipper. The experience was a nightmare and the ultimate cost was high. The anxiety, frustration, regret all negatively impacted my health and overall well-being. Next time, I will choose a mover who will honor the terms of the signed agreement, who will work with trained, experienced movers, and who will be both ethical and reliable.

  Review of 8/6/22, following an experience of 7/22/22 by PABLO A. *

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• 4 / 5 1

  

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  The estimate of the move went very quickly and the final cost was remarkably close to the estimate. There was a miscommunication regarding the arrangement of logistics at the destination, but the building management worked with me and the driver to get passed that. The delivery date was a agreed upon and they were there on time. The delivery went smoothly, but a box was missing. Everyone there searched for it, but no box. The delivery driver assured me they would continue the search, but that I should sign the delivery documents, which I did. My signing released Allied from responsibility for the box. Be careful what you sign. There were two damaged items (discovered days later) which Allied paid for with no dispute. I consider this a successful move despite the aforementioned issues. I learned a lot.

  Review of 8/6/22, following an experience of 7/22/22 by NATHANIAL H. *

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• 3 / 5 1

  

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  Belongings were delivered as expected. Movers were professional and helpful. Bookcase that was delivered was damaged and not even mine. Can’t seem to get Allied to pick up the bookcase. Not much hope that my bookcase will be found.

  Review of 8/6/22, following an experience of 7/22/22 by ARLO C. *

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• 1 / 5 1

  

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  Very disappointed. Zero organization or follow through. Picked up my things on 6/22/22. Did not have truck large enough, so had to get a second truck. Did not account for dissambling furniture so had to leave items for new home owner without getting anything in return. Seventy five percent of furniture was harmed in one form or another. Too many more terrible things to list

  Review of 8/6/22, following an experience of 7/22/22 by CARY M. *

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• 3 / 5 1

  

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  Belongings arrived on time and movers were polite and helpful. However, I received a bookcase that was damaged and wasn’t even mine. Can’t seem to get Allied to come and get it. Don’t have hope that they will find my bookcase.

  Review of 8/6/22, following an experience of 7/22/22 by FERMIN C. *

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• 5 / 5 1

  

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  Excellent

  Review of 8/5/22, following an experience of 7/21/22 by ISABELL H. *

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• 2 / 5 1

  

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  My stuff was sitting at a warehouse for four days before the driver piced it up. I was missing several ices that were never recovered nor was II reimbursed for them. I have used Allied four other times and this was the worst. I will not recommend Allied to my friends or family. If you do decide to use them make sure you check off every box they delivered, cause once the driver leaves they wash their hands of anything that is missing. Also the drivertook my extension ladder and never brought it back. Probably still in the belly of the truck.

  Review of 8/5/22, following an experience of 7/21/22 by VANCE Y. *

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• 3 / 5 1

  

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  A lot of items damaged

  Review of 8/5/22, following an experience of 7/21/22 by TYREEK C. *

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• 5 / 5 1

  

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  The packers arrived on time and were fast and thorough. The crew treated my items with care and respect. I then had my things in storage for two months before shipping to WA. I was in contact with the moving coordinator the whole time. Then when got a house in WA, I was able to schedule the delivery with no problem. I was in contact with the van driver the entire time my things were Enrique. Then, the unpacking went smoothly and only one thing was broken. It was the base of a pole lamp. The driver compensated me on the spot. I would recommend Allied to anyone needing a mover.

  Review of 8/5/22, following an experience of 7/21/22 by JERAMY C. *

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• 1 / 5 1

  

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  Lost a box. Nothing was wrapped. Most items arrived damaged. Working on the claims paperwork as we speak.

  Review of 8/5/22, following an experience of 7/21/22 by ESTHER R. *

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• 5 / 5 1

  

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  Excellent

  Review of 8/4/22, following an experience of 7/21/22 by WILLIS M. *

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• 5 / 5 1

  

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  Very good experience with Allied and our driver for our move. The driver and his moving team was professional and careful with our things in loading. They arrived to destination on time and overall did a great job!

  Review of 8/4/22, following an experience of 7/21/22 by ANDREANNE G. *

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• 3 / 5 1

  

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  Very professional and was on time. But damage was done to house when picking up but new owners state damage was fixed. Delivery of household items was very disappointing several pieces of furniture was scratched and had horrible damage that will require professional repair, our TV power cord was misplaced by the movers and some fragile items were destroyed.

  Review of 8/4/22, following an experience of 7/20/22 by TEVIN R. *

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• 5 / 5 1

  

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  Kyle and Jay were very professional and helpful. I would request them for future deliveries!

  Review of 8/4/22, following an experience of 7/20/22 by JULIANNE R. *

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• 5 / 5 1

  

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  Delivered on all promises. Communication, packing crew, loading crew, unloading crew - terrific. I would use again.

  Review of 8/4/22, following an experience of 7/20/22 by LEONARD T. *

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• 1 / 5 1

  

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  I've moved across the country two times before using Allied and I've never had such as terrible experience. Everything that could go wrong did with this move. My shipment was over a week late (past the 2 week delivery window), my belongings arrived damaged and unorganized, and the packing team was slow and sloppy (forgot to pack 2 closets and a bathroom). Ultimately it's the customer service that's driving such a poor review. I was given false promises from the salesman and only received text updates from the customer service rep throughout the process. Phone calls were left unanswered, and even questions via text did not get a response. I do not recommend this company, especially the Birmingham, AL staff.

  Review of 8/4/22, following an experience of 7/20/22 by SUSIE L. *

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• 5 / 5 1

  

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  Very professional, on time!

  Review of 8/2/22, following an experience of 7/19/22 by MAE S. *

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• 1 / 5 1

  

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  I scheduled a move for 6/7. When the truck arrived there was only room for part of my things I was moving to NY from GA. The driver told me the household goods already in the truck were underestimated in size so half my belongings were picked up by a smaller truck and taken to a warehouse in GA. I have called and emailed to determine when my goods would be delivered. The only response I get is that Dispatch will call me. They have not. Today I lodged a dispute with AMEX so they will look into it. Next will be filing a complaint with the BBB. I see others have had the same issue. I just want my things that I paid to have delivered.

  Review of 8/2/22, following an experience of 7/18/22 by OSBORNE M. *

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• 5 / 5 1

  

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  Wonderful staff. Great support. I would highly recommend this company for long distance moves.

  Review of 8/2/22, following an experience of 7/19/22 by EMILIANO T. *

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• 5 / 5 1

  

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  They did an excellent job. There was excellent communication, the company showed up on time and all of my things were delivered in excellent condition

  Review of 8/2/22, following an experience of 7/19/22 by EDGAR P. *

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• 4 / 5 1

  

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  Great service! Professional and kind people throughout the process! Our crib mattress was lost in the process and they cut us a check for it without a problem. My reason for 4 stars instead of 5 is because our stuff took 18 days to arrive. This arrival time was still within their estimated time frame and it was a cross country move but it was hard to be without our stuff for that long. Also, more updates regarding the arrival time of our stuff would have been helpful. I kept having to reach out for updates. Overall though we were pleased with the service

  Review of 8/2/22, following an experience of 7/19/22 by ALFONZO L. *

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• 5 / 5 1

  

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  Excellent

  Review of 8/2/22, following an experience of 7/19/22 by SIERRA B. *

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• 5 / 5 1

  

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  Caring, friendly, organized, professional.

  Review of 7/31/22, following an experience of 7/18/22 by CHLOE S. *

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• 5 / 5 1

  

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  Professional, friendly and respectful! Great communication! Would definitely recommend!

  Review of 7/31/22, following an experience of 7/17/22 by SCOT M. *

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• 5 / 5 1

  

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  Service was excellent. Shane did a great job explaining the process, supervising his crews, and ensuring both loading and unloading went very smoothly. Both crews were very careful with our belongings, and were very patient with us as we decided where the furniture would go. We highly recommend Allied for your moving needs.

  Review of 7/31/22, following an experience of 7/18/22 by KIM B. *

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• 5 / 5 1

  

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  Excellent job. Clear communication and fast reliable service. Our driver was Paul and he did a phenomenal job. Not one thing damaged.

  Review of 7/31/22, following an experience of 7/17/22 by QUINCY B. *

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• 2 / 5 1

  

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  The worst experience as far as administration/contact people. We had no follow up once our move was scheduled and they cancelled our move. It was a terrible experience getting it rescheduled. The movers packed our valuable art in padded paper instead of boxes. A piece of our art was damaged. Our dining room table pedestal was broken. I would never recommend any one to use your company. Terrible experience.

  Review of 7/31/22, following an experience of 7/16/22 by DEION M. *

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• 5 / 5 1

  

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  Guys were on time professional and did exactly what they said they would do. Could not be happier

  Review of 7/31/22, following an experience of 7/16/22 by DYLAN H. *

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• 3 / 5 1

  

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  Mostly satisfied but it was very expensive and some items were lost

  Review of 7/31/22, following an experience of 7/17/22 by KAMREN W. *

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• 5 / 5 1

  

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  This moving experience was amazing! I expected the worst - just based on the stereotype of what dealing with moving / movers can be. But from the very first phone call all the way to 1 week post delivery - they have been exceptional!

  Review of 7/29/22, following an experience of 7/15/22 by VELVA B. *

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• 4 / 5 1

  

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  First time using a moving company. Your driver was great. Details…I had no idea items would be turned upside down and on end. Minor damages could have been prevented with communication. Still missing a few items. Driver will check the truck when he gets back. All in all a good experience. I couldn’t have accomplished the move otherwise. The driver, loaders, and unloaders worked very hard and kept a good attitude. Very respectful.

  Review of 7/29/22, following an experience of 7/14/22 by EZEQUIEL C. *

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• 3 / 5 1

  

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  Service was pretty average. It seemed to me I had to ask the coordinator for information a couple of times before she answered my questions and I didn’t feel like I was informed in a timely manner for delivery time and final balance due. In fact, my delivery driver didn’t have the correct amount to drop off my delivery. I know my coordinator is extremely busy but it has been over 3 days she nice I have heard about a claim I made her aware of.

  Review of 7/29/22, following an experience of 7/15/22 by ARTHUR Q. *

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• 5 / 5 1

  

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  Excellent customer service from estimate, scheduling, packing, and delivery.

  Review of 7/29/22, following an experience of 7/15/22 by BENNETT K. *

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• 5 / 5 1

  

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  Packing was pretty much done as requested and expected.

  Review of 7/29/22, following an experience of 7/15/22 by REINHOLD O. *

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• 5 / 5 1

  

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  Excellent

  Review of 7/29/22, following an experience of 7/15/22 by RENE F. *

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• 5 / 5 1

  

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  If anything, people were early! Pick up, packing, delivery a breeze and very nice guys. Nothing broken.

  Review of 7/29/22, following an experience of 7/15/22 by ETHYL C. *

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• 1 / 5 1

  

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  Up front service was great, positive contact with sales, positive walkthrough and pre-move estimate. The move itself has been a nightmare. Origin movers left the house a mess, dragged items on the ground causing damage, required me to work for hours to pack and move items which were part of walkthrough and in agreement, and left garbage *inside* a bannister in my carport. At destination, driver arrived with only one other person to help and again asked me to help which required 10 hours of my time to move items including a piano. Destination movers didn’t put items in the room they were labeled for, largely leaving heavy items on the first floor or in a detached garage requiring my wife and I to do much of the heavy lifting for a $14k move. So far half the shipment has arrived and numerous expensive and sentimental items were broken for careless reasons (largely putting fragile and expensive items on the bottom of the truck where they were crushed). Will never recommend and will never use again.

  Review of 7/29/22, following an experience of 7/14/22 by AMYA O. *

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• 3 / 5 1

  

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  People I dealt with where professional and trying to help, but shipment arrived 13 days late

  Review of 7/29/22, following an experience of 7/15/22 by MARGRET A. *

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• 1 / 5 1

  

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  Allied is very poor on returning phone calls and keeping customers informed as far as delivery of household goods calling to the contract it was promised by the 15th it will not be here for for for another few days it was available and driver had indicated he can get here by the third of the month none of those of happen and with numerous phone calls nine answering the phone this is not a way to do business and sent an email to say it’s been delayed more is not a way to communicate this is extremely poor business

  Review of 7/27/22, following an experience of 7/12/22 by MARTINE O. *

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• 1 / 5 1

  

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  Several things broken. cross country trip the receiving crew were awful. they could care less about our belongings

  Review of 7/27/22, following an experience of 7/12/22 by NELS K. *

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• 5 / 5 1

  

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  Excellent

  Review of 7/27/22, following an experience of 7/13/22 by FERNE R. *

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• 5 / 5 1

  

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  The customer service was exceptional! I was notified every step of the way and everyone was accommodating, from the agents to the driver. Had a couple of small items I had to file a claim for, but it was not due to negligence of the moving crew, more so an accident so we will see how the claim process goes. But overall my belongings were handled with care & delivered as promised. My drivers customer service was exceptional and my agent Nila was great throughout the entire process! I would definitely recommend them and use them again. Just an FYI, my move was from Delaware to Texas in July the hottest month, but my moving crew did an excellent job in getting things done without complaining.

  Review of 7/27/22, following an experience of 7/14/22 by FELICITA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Scott was excellent in providing us a detailed and accurate estimate. Shane was excellent leading his crew to pack and load us on both legs of the move

  Review of 7/27/22, following an experience of 7/14/22 by CATHRYN B. *

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• 5 / 5 1

  

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  Did a great job with the long distance move. East to work with and realiable

  Review of 7/27/22, following an experience of 7/13/22 by ARMANDO S. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  They moved my stuff and nothing was broken so the packers and van line did a good job, but the Allied person who gave me my quote said he would talk to the driver about my move-in date being a few days later than intended and told me it shouldn’t be a problem. Well, he never spoke to the driver and it was a problem and then put the onus on me to fix the problem by trying to move my housing close date. And then he called and was angry with me that the driver was wanting Allied to give him additional funds for changing the plan. It was a poor experience and I will not use Allied again in the future.

  Review of 7/27/22, following an experience of 7/12/22 by JUSTINE B. *

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• 5 / 5 1

  

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  Prompt and efficient. The replication consultant (Kory) on the Portland end was an outstanding communicator.

  Review of 7/27/22, following an experience of 7/12/22 by MORIAH N. *

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• 4 / 5 1

  

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  The people at Allied - Oak Creek were wonderful, professional, and a joy to work with. However, the company they used to transport my car from Milwaukee, WI to Oakland, CA were far less pleasurable to work with, particularly the driver/transporter.

  Review of 7/27/22, following an experience of 7/12/22 by DALLIN H. *

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• 5 / 5 1

  

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  From our experience, staff that we worked with were very friendly and professional. We weren’t expecting much since we heard a lot of negative reviews toward movers, so our expectations weren’t high to begin with, we were a bit nervous if anything. But to our surprise it only took the movers 5 days from picking up to dropping off from Denver, Colorado to San Francisco, CA, and it would have been a day sooner if it wasn’t a holiday in between. Not to set anyone expectations that it’ll be the same for others, we got lucky the timeline worked out for us and the movers. Our movers, two nice gentlemen, got screwed over by another worker but they handled the situation real well and were very fast. I have to say I was skeptical about the damaged boxes (ones that I packed myself) but after opening each most of my items that I packed well are still in tact, including a super thin glasswares. So far only 3 items broke (out of 200+ boxes and large furniture parts) and they were all thicker ceramic, and that’s really because I wasn’t as careful as how I packed glasswares. My recommendation for anyone that are going to pack fragile items themselves is to get sturdy boxes, thicker or double wall boxes and be sure to wrap your items as much as you can with either paper or bubble wrap (we used paper), and fill up each of your boxes. Overall, we highly recommend this company, it’s on the pricey side but the time and labor that it saved us makes it worth it, not to mention gas price is extremely high. And hearing from our movers that they get paid pretty well, that’s a pretty good company I’d say.

  Review of 7/27/22, following an experience of 7/12/22 by HILARIO F. *

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• 4 / 5 1

  

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  Driver and movers were great. The communication with the move coordinator is why this is not 5 stars- there was a lack of reaching out on payment and delivery date (while my driver John updated me over a week before the move coordinator Raymond confirmed).

  Review of 7/27/22, following an experience of 7/13/22 by LINNEA W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The people at Allied - Oak Brook were wonderful and a pleasure to work with. However, the transport company they used to transport my car from Milwaukee, WI to Oakland, CA left much to be desired.

  Review of 7/27/22, following an experience of 7/12/22 by GIOVANNI H. *

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• 1 / 5 1

  

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  Slow, lots of damage. Won’t use again

  Review of 7/27/22, following an experience of 7/12/22 by DEION W. *

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• 5 / 5 1

  

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  Everything as promised. Kept to the delivery window. Good communication.

  Review of 7/27/22, following an experience of 7/12/22 by SAUL W. *

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• 5 / 5 1

  

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  Excellent. This was our fourth move with Allied and they again provided professional and attentive personal service. Very careful .

  Review of 7/26/22, following an experience of 7/11/22 by KAVON L. *

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• 2 / 5 1

  

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  Packing went great. Delivery was a nightmare and still (almost two weeks later) don’t have a receipt. For the cost, I’d expect more.

  Review of 7/26/22, following an experience of 7/11/22 by JONATAN T. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Do NOT use Allied! It’s been almost a month and I still don’t have my stuff. Allied said it would take 4-12 days for delivery. This has been a nightmare. I don’t wish this mover on my worst enemy.

  Review of 7/26/22, following an experience of 7/11/22 by SVEN S. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  The moving service was great. However I also had my car shipped from Florida to California. It was a nightmare! On the night before I was to fly to California I stayed in a hotel. The car shippers texted me & stated that my car would be picked up that afternoon. By late afternoon I had not heard back from the shipper. I finally reached a manager at the shipper who ended up arranging for a local tow company to take my car to the car lot. I was given the phone number of the original driver for the car shipper but my calls went straight to VM. I had no idea if my car was going to be picked up & I had a 7:15 a.m. flight. When I I talked to Colleen about this she told that Allied "typically" did not contact the car shipper. I hired Allied to take care of all of that. Instead I had to deal with it on my own! will never hire Allied again & would not recommend them.

  Review of 7/25/22, following an experience of 7/11/22 by ANTONIO K. *

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• 1 / 5 1

  

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  Not a good experience and I would not recommend. Totally incompetent with the estimate, drivers and agent. We were charged and extra $3500 on the final leg of a long distance move that was mishandled from start to finish. If I had known that these were middlemen I would have chosen another carrier. Experience is the ultimate teacher and I would NEVER hire Coleman - Allied again.Too much misinformation, useless apologies, empty promises and arguing was not a good formula for a successful relocation.Hated it!☹️

  Review of 7/25/22, following an experience of 7/10/22 by MAVERICK M. *

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• 4 / 5 1

  

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  They where professional but I thought some of thier processes hindered my over all move. To thier defense it is still hard to find enough help.

  Review of 7/25/22, following an experience of 7/10/22 by ADDISON M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Our items were delivered sooner than expected which was great! The movers were fast and friendly.

  Review of 7/24/22, following an experience of 7/10/22 by FRITZ S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The movers showed up on time, went right to work. They handled my property with care. They delivered my possessions on time, but there were two issues. They lost the cabinet brackets, which I had to purchase to replace. Also one of my chairs arrived broken and no discussion of how to go about having the insurance on my delivery pay for this

  Review of 7/24/22, following an experience of 7/9/22 by JENNIFER P. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Service from Allied was awful. Driver was great but the local crews doing the unpacking were not good.

  Review of 7/24/22, following an experience of 7/9/22 by GRANT G. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Moving personnel did a pretty good job. Missed packing one cabinet. The first cabinet in the kitchen. Desk shelf broken, lamp broken and floor mat for under desk chair missing I was disappointed in the Customer service provided by the moving coordinator and salesman. Slow in getting back to me and coordinator not very pleasant . Did not follow through with the 3rd party who put up my shelf and entertainment center.

  Review of 7/24/22, following an experience of 7/9/22 by LAVADA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  We needed a major interstate relocation for retirement and Allied came through for us big. Our customer care rep Aaron handled all the premove details for us in a very professional manner. Our owner- operator Justin and his teams loaded and unloaded everything flawlessly. Our delivery was a two part - apartment and house. Everything arrived without a scratch. I highly recommend Allied and will definitely use them again

  Review of 7/23/22, following an experience of 7/8/22 by MELISA F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Super friendly, easy to deal with, they deliver what they promise

  Review of 7/23/22, following an experience of 7/8/22 by ADAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Efficient and answered questions promptly

  Review of 7/23/22, following an experience of 7/8/22 by ASHLEIGH M. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Worsts experience of my life. Customer service is dead because I saw none in my dealings with this company. No return phone calls, no follow up, little help with my move. Mr Bruno should be fired! For being “in the business” for 10 years he doesn’t do his job very well. And the damage to my furniture by the delivery guy……I will make sure when asked “who did your move” to throw this company under the bus every time. I will shout it from the roof top, just so someone else won’t have to endure what I did.

  Review of 7/23/22, following an experience of 7/8/22 by WILLOW W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everyone was wonderful with the pack out and delivery. Wonderful service all the way.

  Review of 7/19/22, following an experience of 7/6/22 by ARLENE D. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  4/5 stars based on a missing box - otherwise a good experience.

  Review of 7/19/22, following an experience of 7/6/22 by MAEGAN B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great driver and crews at both ends. We had the same driver throughout our cross country move and there have been no surprises. The movers were courteous hard working friendly and careful. I would definitely recommend

  Review of 7/19/22, following an experience of 7/6/22 by KENNEDI G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Allied provided us with a friendly, stress free move. Very professional and courteous, and nothing was lost or broken. Would highly recommend.

  Review of 7/19/22, following an experience of 7/6/22 by DAVID C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Dave and Stacy were great. Nothing arrived broken. They, and the crew were sure hard workers! They were professional, work efficiently, pleasant and easy to communicate with. I highly recommend them

  Review of 7/19/22, following an experience of 7/6/22 by HALLE Z. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Fine work

  Review of 7/19/22, following an experience of 7/7/22 by JEANIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good prompt and very good at packer our furniture.

  Review of 7/19/22, following an experience of 7/5/22 by AMINA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service from Octavia!

  Review of 7/19/22, following an experience of 7/7/22 by BULAH K. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Poor packing and wrapping even worse delivery.

  Review of 7/19/22, following an experience of 7/7/22 by KESHAUN L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Reliable, friendly & efficient

  Review of 7/19/22, following an experience of 7/7/22 by SHAWNA F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I had a great experience with Allied. Peters, our driver/mover, was excellent. A hardworking, communicative crew.

  Review of 7/19/22, following an experience of 7/5/22 by JUDY S. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  If I could give zero stars I would. Truck was over packed (meaning the space I paid for was given to another household) when it arrived and half my house didn’t fit. A third party company had to come pick up the overflow and take it to the warehouse where it has now sat for over a week with no time frame for when I’ll be getting the rest of my belongings which includes my husbands office and work items. So who knows when he’ll be able to work comfortably again. No one cares that this may be distressing or care to help get this fixed for us. To top it off the driver took such poor inventory that the overflow items that needed to be voided were voided incorrectly so when he showed up boxes are now missing and assumed to just be in overflow. Turned out he also misplaced the households items as well since he called us to see if we had them. Just absolutely beyond upset and disappointed that I paid close to 17k and I still don’t have half my house delivered to me. It could be weeks. If anyone asks if I recommend this company I will emphatically tell them NO.

  Review of 7/19/22, following an experience of 7/4/22 by HALEIGH H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Of all the moving companies we contacted they were the only ones who came to our home to give us a quote based on our actual belongings. Our quote was locked in at that price so there was no bait and switch as other companies often do. They took great care with our things and everything arrived on time and was in the same shape as when packed. All the people we delt with were pleasant and professional. I would not hesitate to use them again

  Review of 7/19/22, following an experience of 7/4/22 by SYLVIA S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Too hurry to pack and unpack. Sloppy not careful. Process are not friendly for the none corporate user.

  Review of 7/19/22, following an experience of 7/5/22 by THERESIA T. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  The disconnect between sales, the movers and corporate is unbelievable (in all the worst ways!)

  Review of 7/19/22, following an experience of 7/4/22 by MARGARETT S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent, easy move with great, friendly moving crew. Careful hard-working movers. Nothing was damaged and everything was on time. Crew members were awesome to work with.

  Review of 7/19/22, following an experience of 7/5/22 by SHAUN J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Movers and Elizabeth Brenner were awesome to work with!

  Review of 7/24/21, following an experience of 7/9/21 by DONAVON B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great team both in Wisconsin and Arizona!! Bass was the best!!!

  Review of 6/30/21, following an experience of 6/17/21 by EMIL J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great

  Review of 6/4/21, following an experience of 5/21/21 by MAX B. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Terrible. Rude customer service. Delayed delivery. Poor communication. More of a hassle than it’s worth.

  Review of 5/18/21, following an experience of 5/3/21 by CHEYANNE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  All went well. Items arrived earlier that expected. Movers at both ends did a great job.

  Review of 4/4/21, following an experience of 3/24/21 by TREMAYNE B. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  The husband and wife team of Allied movers arrived to pack my home with their little boy with them! Talk about unprofessional! He was walking around my home, touching all my things etc, and I had to ask the lady to please put on her mask...During Covid-19, and I am high risk! They forgot three things in my garage, and I had to pull them out and put them in the side yard to go back and pick up the next day (and the new owners of home had to be notified!)..My items took nine days to arrive, and after the contract date! Many items missing or damaged, like a piece of my Mother’s favorite pottery... I even received someone else’s plastic container of gift wrap items.. I asked Allied to please look in the Warehouse for my missing belongings, like my designer beaded Christmas tree missing (part of a pair, and only one arrived)... Allied, How do you loose a 6’ beaded Christmas tree? I asked Allied over and over what should I do with these peoples items I got by mistake.. it’s been two weeks and no-one cares or ever got back to me...I watched how carelessly the movers were shoving and yanking my items around to get them out of the moving truck when it arrived at my new home...A garden bench leg broken off, and designer chair busted in pieces..Things they packed! How I clearly marked “this side up” with arrows around the entire box up, and all my artwork was leaned up against a wall sideways...They even had my tv on its side in my drive way opposite of the big printed arrows this side up..When I asked them won’t that damage my tv? They said, no it’s fine... They put my bed back together backwards, and barely screwed the thing together..They unloaded my 2,200 sq feet, four bedroom house in five hours! Arrived at 8 am, where gone by 1 am.. Oh, and then they upcharged me $800 for boxes they claimed they used...Not true, and they would not give me an itemized list of exactly but what items they boxed up(90% of my home was packed when they arrived!)... If you don’t care about all your sentimental items, or the items you worked hard to purchase, hire Allied... A company that truly doesn’t give a rats behind about getting your items to you on time, and not broken or missing all together!

  Review of 9/7/20, following an experience of 8/28/20 by ELDRED M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Things were mostly very good, but I needed more communication thatn was provided. A confirmation of the packing and loading dates, what time to expect the crew, etc. I even had to reach out to ask how much the bill would be! For almost $10,000 I don't think I should have to ask for these pieces of information. The driver and his crew did a great job.

  Review of 3/3/20, following an experience of 3/3/20 by EFFIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Frank&his son made our move a great experience.They went above and beyond to make sure we were satisfied.. You have a great thing with them..Thank you

  Review of 2/5/20, following an experience of 2/5/20 by AKEEM D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Review of 1/10/20, following an experience of 6/8/17 by SOFIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  We had a great experience. The crew were first rate and experts in their job. We would recommend them to anyone!!

  Review of 1/10/20, following an experience of 3/12/19 by WILHELM L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The moving crews were excellent and impressive in handling packing, loading, unloading, unpacking, and cataloging. The crews were in a well organized group and they showed a great work ethics. I am not hesitant in recommending the Allied Van Lines for moving.

  Review of 1/10/20, following an experience of 2/11/17 by CORY S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Service was prompt, smooth, and they treated my furniture with great care! Such a relief!

  Review of 1/10/20, following an experience of 5/1/19 by ALVERTA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Courteous efficient effective!

  Review of 1/10/20, following an experience of 4/9/19 by WINFIELD S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything went great

  Review of 1/10/20, following an experience of 7/1/19 by BRIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This was the best experience we have ever had with a moving company. Nine moves... Stefan helped to get the house set up in good order. The entire staff really cared about our experience from the estimate through delivery.

  Review of 1/10/20, following an experience of 7/11/19 by LAVERN B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The whole crew moved fast, carefully, and efficiently loading and unloading my project. I would definitely use them again, real professionals. This company was able to meet my schedule, in fact, delivered a day early which was very important. Thanks guys!!!

  Review of 1/10/20, following an experience of 9/19/19 by ANTONINA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have never used a moving company before and I have to say I am pretty impressed with the professionalism on both ends of my move.

  Review of 1/10/20, following an experience of 10/13/19 by DELPHA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  On time, professional, hard workers, kept in contact, very pleasant.

  Review of 1/10/20, following an experience of 10/15/19 by ZOIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Every thing went smooth and the movers were great. I recommend them to others.

  Review of 1/10/20, following an experience of 11/3/19 by DEE U. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Best move ever, our driver Josh was polite, very attentive to details of caring for our home and belongings. I would recommend him and you’re company

  Review of 1/10/20, following an experience of 11/10/19 by ASHLEY M. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order