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Review Summary
A1 Plus is highly praised for its knowledgeable and professional staff, providing excellent service and clear communication. Customers appreciate the efficient work and helpful advice offered by technicians.
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Brittni W.
Feb 21, 2025
Review collected by a third partyVery thorough and extremely knowledgeable!
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Deandrae C.
Feb 20, 2025
Review collected by a third partyGreat service. Friendly communication. Reasonable pricing.
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Ernesto P.
Feb 20, 2025
Review collected by a third partyVery professional and punctual
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Bootecat C.
Feb 20, 2025
Review collected by a third partyThe technician was very prompt and professional. He was knowledgeable and very helpful. I will use your company again based on his excellent service.
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Julie B.
Feb 19, 2025
Review collected by a third partyStephen was by far the most helpful and knowledgeable technician that I dealt with. He went the extra mile to make sure the activation could be completed.
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Zain N.
Feb 19, 2025
Review collected by a third partyThis is the second time I've used these folks and they are always great! I had them do all four of my ring floodlight cams as well as a ceiling fan in our kitchen.
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Xiannie P.
Feb 19, 2025
Review collected by a third partyA1 Electrical Ripped Me Off – $1,800 Wasted! A1 Electrical scammed me out of $1,800. They were hired to diagnose and fix an electrical issue, which they claimed to have done. After paying them, I found out the next day that the issue was NOT fixed. CenterPoint originally misdiagnosed the problem, which is why I called A1, expecting professionals to correctly identify and resolve it. Instead, they performed random, unnecessary work that did absolutely nothing. The next day, my. issue was STILL UNRESOLVED. CenterPoint came back and actually fixed the issue, proving A1 didn't do a proper diagnosis and had done nothing but take my money. Billy, the manager, was rude, dismissive, and completely unprofessional. Instead of taking responsibility, he blamed CenterPoint—ignoring the fact that I hired A1 to accurately diagnose and fix the issue properly, which they failed to do. After multiple ignored calls and emails, they only responded when I took further action to dispute the charge. This company is dishonest, predatory, and unprofessional. They charge for work they don’t actually do, ignore customers when confronted, and refuse to take responsibility. Avoid them at all costs.
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Tonni P.
Feb 19, 2025
Review collected by a third partyExcellent customer service would highly recommend this company. Very polite, professional and explained everything. Went over options and I like the pricing. Affordable!!
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D. D.
Feb 19, 2025
Review collected by a third partyBased on the consultation/quote experience, exceeded expectations. Sergio was knowledgeable, friendly, & easy to communication with. He knew rite away what was needed & had an accurate idea of cost/time. (He didn't have to consult a tablet or internet, as the doctors offices do these days).
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Eric S.
Feb 18, 2025
Review collected by a third partyThanks, for an awesome annual maintenance inspection of my heating system. I learned a few things I was doing wrong with setting. I got it corrected. Technician was on time, friendly dressed clean and appropriate. He was very knowledgeable about what checks he was performing and explained very well so I could understand.
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Ava R.
Feb 18, 2025
Review collected by a third partyThe technician from A1 Plus Electrical, Stephen Cooper, was very respectful and knowledgeable about my generator. He arrived in a timely manner and did a great job from start to finish. He provided excellent customer service.
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William G.
Feb 18, 2025
Review collected by a third partyLarry did a great job. Very professional and respectful of our home.
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Tanner A.
Feb 17, 2025
Review collected by a third partyHad a good experience price seemed fair and he came quickly and finished quickly.
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Aj D.
Feb 17, 2025
Review collected by a third partyI couldn’t be more satisfied with the service I received from Ryan Kerr! He expertly fixed my electrical issues and went above and beyond by setting me up with a surge protector, giving me peace of mind. Ryan was professional, efficient, and clearly knowledgeable in his field. His attention to detail and commitment to quality work were truly impressive. I highly recommend Ryan for any electrical needs – he’s reliable, skilled, and a pleasure to work with. Five stars all the way!
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Daniel P.
Feb 15, 2025
Review collected by a third partyAmazing work and customer service by Larry! He was in and out and I couldn’t be happier!
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Carol E.
Feb 15, 2025
Review collected by a third partyI live in East Houston. My home is under 3000 ft.². This is my fifth home and the first time I ever had to replace the electrical box I got a quote of $5400 from this company and I did four other bids and none of them was even Half of what was quoted when I stated to the young man absolutely not he dropped it to $ 3500 which meant that he was still gouging and offering me things I didn’t need like a ground rod ground rods last from 15 years to 40 years depending on the soil & the condition of the copper and if you don’t have copper which I do, I’m highly disappointed that someone would come with a smile on their face and quote me $5400 to replace a electrical box that’s only 19 years old regardless to the extent of the damage it was basically surface and within the panels of the electrical box there was no need for rewiring or going through walls or structuring some new unit that he wanted me to also purchase in terms of the surge protection Was the additional up charge not Requested. So I found someone that will do the job at 1,400 which I think Is reasonable because I certainly believe in professional services and I understand electricians master electricians make good money, but to start off with that amount was unacceptable. Hopefully one day if I need them again, they won’t send him out
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Crewcialfx D.
Feb 15, 2025
Review collected by a third partyJose was very informative, polite and professional. Well done!
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Alexander I.
Feb 14, 2025
Review collected by a third partyReliable and responsible company. Ready to answer questions and concerns. Sergio Salazar is a great, open and friendly account manager.
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Clifford R.
Feb 14, 2025
Review collected by a third partyStephon delivered professionalism! He knew his job and made me feel very comfortable with his high level of expertise with my system. I learned a lot from him.
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Judith M.
Feb 14, 2025
Review collected by a third partyJason arrived on time as scheduled. He noted a problem with the air conditioner thermostat, obtained the replacement part and made the repair at once. He is pleasant, efficient, and explains his findings clearly.
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