fibercablesdirect.com

Customer reviews for fibercablesdirect.com

4.8 / 5 1

Calculated from 67 reviews obtained over the last 12 months

318 reviews since 23/12/2017

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Information fibercablesdirect.com

  • Company

  • Description

    Fiber Cables Direct, Inc. Fiber Optic Cable Manufacturer in Orange County Ca. Both Stock and Custom made fiber cables including, OFNR riser rated, OFNP plenum rated, Indoor/Outdoor, Bend-Insensitive, Singlemode, Multimode, Duplex, OM1, OM2, OM3, OM4, OS2, Mode Conditioning Cables, Fiber Couplers, Fiber Transceivers, and more.

  • Address

    33 Via Marguesa, Rancho Santa CA92688 Margarita

  • Website

    http://FIBERCABLESDIRECT.COM

  • Category

    Computers and software

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Customer reviews

  • 5 / 5 1
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    Great cable. Works as expected.

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  • 5 / 5 1
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    My order came in promptly and in excellent condition.

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  • 5 / 5 1
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    Very good, meeting my expectations. Thank you for the quick response.

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  • 5 / 5 1
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    Excellent product and fast turnaround!

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  • 5 / 5 1
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    They were the only company who had what we needed

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  • 5 / 5 1
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    Nice and easy.

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  • 5 / 5 1
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    FCD has the best fiber cables available, period, so there is no need to thank me for any additional orders I place for the best selection of products to replace our aging (think - “slower speed”) CAT 5E/6 cabling. Your products are the highest quality (at least for consumers), your selection, stock, on-line ordering system, product packaging, shipment packing, sense of customer fulfillment urgency, and dedication to customer satisfaction (as demonstrated by your “thank you” email I unexpectedly received!) is outstanding! Doing business with FCD is a pleasant experience that evokes nostalgia that I thought had long died as evidenced by the closing or merging of most all of the big-cap corporate entities that always focused on “Customer First” when I was growing up. Unfortunately most have vanished (e.g. Sears, Penny’s, Ma Bell’s AT&T, Woolworth’s, IBM, Panasonic, Radio Shack, etc.), with other large corporate entities today being a mere (small!) shadow of themselves (e.g. all legacy airlines, GM, Ford, Chrysler, etc.). I am also very impressed with your inclusion of fiber cable testing results, performed with the best (Fluke) testing equipment available! It’s attention to these small details (like this surprise Thank You Again email!) and the extra work FCD has to preform, for example, to keep those item specific testing results with the actual physical cable as it moves through your production, testing, packaging, storage, and shipping process! I’m an old man, so my thought processes are “slower” now, so my planning efforts to calculate what I need for a project isn’t a “one order and done” step now, so it’s nice to know I can depend on FCD to keep my project moving, even if my memory doesn’t! Thank you for being as great as you are, attending to details I never knew that could help me, but most of all, by treating me like I’m your most important customer!

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  • 5 / 5 1
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    Really nice selection of product that are high quality and priced right. mostly in stock for fast shipment.

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  • 5 / 5 1
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    Received my order the next day. No issues what-so-ever. Good quality product. Would definitely recommend this to anyone looking for quality patch cords.

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  • 3 / 5 1
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    I had trouble completing my order online, but the customer service person was able to do it, and I got my order in very good time.

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  • 5 / 5 1
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    I have ordered from Fiber Cables Direct over 3 different times and have been impressed with the pricing, shipping and speed of processing the orders. The best place to get every type of fiber cable you might need.

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  • 4 / 5 1
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    Product is good and the pricing competitive. The shipping costs are outrageous

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  • 5 / 5 1
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    Fibercables Direct shipped my order out right away and the online order process was easy to navigate and complete.

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  • 5 / 5 1
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    I've placed two orders for fiber to be buried between building to expand my home network. FCD has always provide a great product in a very timely manner. If ever I need more, I will go to them.

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  • 5 / 5 1
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    Fiberglass direct is a very reliable company they ship very fast and my orders have always been exactly what I needed

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  • 5 / 5 1
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    Easy ordering and fast delivery.

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  • 5 / 5 1
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    I can always rely on Fiber Cables Direct. In most often cases I'll need a patch cable in a moment's notice and FCD have always delivered on time. Great customer service as well.

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  • 5 / 5 1
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    Awesome products and service, Thanks!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Great service. They called me the same day I placed the order to make sure I got what I needed.

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  • 5 / 5 1
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    Fast service, good product and pricing

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  • 5 / 5 1
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    Quick, accurate, cost efficient!

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  • 5 / 5 1
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    Always fast & right!

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  • 5 / 5 1
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    Website was very easy to navigate.

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  • 5 / 5 1
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    Fiber Cables Direct is absolutely fantastic! They caught a mistake in my order and gave me a call immediately. It turned out I had ordered the wrong cable. If they hadn't intervened, I would have received something incompatible with my installation, leading to extra costs and wasted time. I'm definitely sticking with Fiber Cables Direct for future purchases. Thanks a bunch!

    Review of , following an experience of by

  • 5 / 5 1
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    Ordering custom cords were easy and without limitation. Shipped out quickly with notifications of delivery. Products worked great for the needs of the equipment.

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  • 3 / 5 1
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    Requested 2day shipment and shipment was sent out UPS ground and shipment still has yet to arrive to destination now working on 2 weeks.

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  • 5 / 5 1
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    Very good.

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Amazing choices.

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  • 5 / 5 1
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    Items are readily available.

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  • 5 / 5 1
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    Fast payment. Great Price! Will order again!!

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  • 5 / 5 1
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    Great website, low prices, fast shipping,and great products. what else would you want? answer. Nothiing.

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  • 5 / 5 1
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    They always have the fiber cables I need and can be picked up within the hour.

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  • 5 / 5 1
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    The vendor contacted me when an items was a few days delay. Great communications from the supplier.

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  • 5 / 5 1
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    Product as described. Quick shipment.

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  • 5 / 5 1
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    great

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  • 5 / 5 1
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    Quick delivery

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  • 1 / 5 1
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    Hello you asked me to rewrite my commet. I will not Lie by saying this product is good. It is not good. It does not work. I will not say that it does just to give you a good rating it does not work. I am not going to tell the public it is a good product when indeed it is not. I will not recommend this projuct to anyone.

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  • 5 / 5 1
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    they were prompt, efficient and I received the cables within 3 business days

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  • 5 / 5 1
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    Bendable boot solved a small space problem.

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  • 5 / 5 1
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    Excellent customer service

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Exactly what we needed, and order was filled right away

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  • 1 / 5 1
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    Deals Unfairly, order was cancelled v with in 2 hrs of order placed, when called customer service we were told order already processed by Federal Express which was unbelievable, the order so far never received till today 08/21/23 2.55 pm. Will advise our credit card Bankers ( the one we used for payment) to hold the payment or to recall, we wait 3 working days form tomorrow 08/25/23.

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  • 5 / 5 1
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    FCD is one of the best companies to deal with. In a seemingly world where no one seems to stand behind their product and customer service is non existant, FCD always delivers and stands behind their product and has excellent customer service. I hope this never changes.

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  • 5 / 5 1
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    Fast and polite. Packare was packed very well and the spool was wound cleanly. I'll definitely be using Fiber Cables Direct for all of my future fiber needs!

    Review of , following an experience of by *

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  • 4 / 5 1
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    Very good, no problems were found.

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  • 5 / 5 1
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    We needed our order in a rush and you made it happen!

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  • 5 / 5 1
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    Delivered to quickly,

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  • 5 / 5 1
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    I found ordering was a breeze and the turnaround time for receiving the materials was excellent!

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  • 5 / 5 1
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    The cables are good quality, the price is more than fair. I call the costumer service number and they were able to answer all my questions and guide me to buy what I needed. I ordered with fast shipping and in 2 days my order had arrived. I'm really satisfied with the experience.

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  • 5 / 5 1
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    I normally have stuff delivered to my street address, but I inadvertently used my PO box for shipping and while UPS should have delivered, USPS rejected it and I was stuck with the possibility of a missed deadline. Julie Fernandez took my call, located the package, and had it sent back out (with an updated address). Thank you so much! AAA service.

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  • 5 / 5 1
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    Quick, easy and cable and coupler work perfectly

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  • 5 / 5 1
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    Very friendly and easy way to order fibers. And a very good service.

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  • 5 / 5 1
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    Customer Service - Excellent , very attentive Delivery - On Time Overall Satisfaction - Awesome Thank you.

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  • 5 / 5 1
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    Easy to find all parts and cables that I needed for my order. Fast checkout, lightning fast shipment.

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  • 5 / 5 1
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    Fast and easy to work with. They have been critical in expanding my infrastructure.

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  • 5 / 5 1
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    Fast delivery, quality product. Happy!

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  • 5 / 5 1
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    Product was exactly what I had ordered.

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  • 5 / 5 1
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    Shipped really fast. Just installed to my client and worked great.

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  • 5 / 5 1
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    They have what I need, when I need it. Always great service.

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  • 5 / 5 1
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    Great pricing for quality products... can't be beat!

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  • 5 / 5 1
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    Needed 20 cables of older tech OM1 fiber, hard to find in any qty anywhere. Wasted hours calling the big wholesale vendors. Found FiberCables direct though google search. QUICK processing to shipping, ordered on Friday 2pm and received in Ohio Monday 11AM. Website / UI / speed could use improvement. I'll take that over vendors that don't show if they have the product, can't respond, or say they have it until you ask for more than one item and only have one.

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  • 5 / 5 1
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    I'm a cable puller... Not so good when trying to bend through conduit. Easily will break "tough cable" and "pull rated".... Not Armored fiber from FCD!

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  • 5 / 5 1
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    item arrived in a timely manner and was wrapped to ensure no damage in shipping

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  • 5 / 5 1
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    Quick and easy ordering.

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  • 5 / 5 1
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    My order came fast. Thank you for the speedy delivery.

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  • 5 / 5 1
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    This is the best one I’ve ever used

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  • 4 / 5 1
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    Item was as expected. Time will tell the durability. Getting a response from customer service was an issue.

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  • 4 / 5 1
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    Site is OK

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  • 5 / 5 1
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    Quality cable, delivered very promptly. Excellent customer service. It turns out I ordered the wrong cable. When I called to ask for an exchange, they didn't have the cable I needed in stock but upgraded me to a faster cable at no charge. And they gave me the 10 percent discount I had used on the original cable. The replacement cable arrived in a couple of days. Very pleased with the transaction.

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  • 5 / 5 1
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    Order shipped promptly A++.

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  • 5 / 5 1
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    Easy purchase and quick delivery.

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  • 5 / 5 1
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    Easy ordering experience with rapid turn around.

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  • 5 / 5 1
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    Easy to use website and was able to find exactly what I needed. 10/10

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  • 5 / 5 1
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    Excellent customer service. Super fast shipping. This company is like dealing with a company before customer service in this country turned terrible. Nice people. Great prices. I ordered FO cable for a long distance run and then the connection cleaner. All worked out great. This was a DIY job for me with no experience.

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  • 5 / 5 1
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    Everything was delivered with no damage to the fiber jumpers, but there was some damage to the shipping boxes when they arrived. Out of the entire order only one item was not shipped, but when this was reported back to FCD, it was quickly filled within a couple of days.

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  • 5 / 5 1
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    Extremely fast shipping and order was great quality!

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  • 5 / 5 1
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    Product was perfect and on time

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  • 5 / 5 1
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    Easy to find exactly what I needed! My first order with Fibercables Direct. Impressed that it arrived at my desk the next day ready for field install soon thereafter.

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  • 5 / 5 1
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    I had a very good service.

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  • 5 / 5 1
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    Customer service and sales people are very good, and delivery is also accurate and fast, and I am satisfied.

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  • 5 / 5 1
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    They are FAST and Accurate of ordering. The price are unbeatable if it is standard they have in stock. Whenever custom, that is a different issue but that apply to everyone else also

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Website was easy to use. Found what i needed quickly. Stock was sufficient to fill my order! Quick and Easy!

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  • 5 / 5 1
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    Awesome selection, great pricing and free shipping, what a great place to shop.

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  • 5 / 5 1
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    Quick and customer focused.

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  • 3 / 5 1
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    possible need to check site, credit information was stolen after order was placed

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  • 5 / 5 1
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    We are moving into a new building, and as usual there are several last minute network redesigns due to changing business needs. As a result I've needed rush shipments of fiber on 3 different occasions. Every time FiberCablesDirect shipped immediately and I had the cables the next day. Best customer service I've received from an IT source in a long time.

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  • 1 / 5 1
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    I placed two orders and my credit card information was compromised after each of them. This caused me to replace my card twice in two weeks.

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  • 5 / 5 1
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    Quick shipping and very responsive

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  • 5 / 5 1
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    Great company to order from. Easy product configuration, good pricing and the shipping was very quick and securely packaged.

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  • 5 / 5 1
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    Fast and efficient

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  • 5 / 5 1
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    Shipped when you said it would and great customer service by Sasha French!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Recieved the product fast with no issues.

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  • 5 / 5 1
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    Customer Service was so on top of their game. They understood how urgently I needed the cables and processed it right away. In the midst of that she noticed that the price was higher than what I originally ask for; and promptly called me ask if application is for indoor only use which would drop my price to more that half of indoor/outdoor style. Product arrive next day as promised. Thank you Julie

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  • 5 / 5 1
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    Ordered non-stocked fiber cables (Duplex LC OM1 of various lengths). Made to order and shipped within 2 days. Great service.

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  • 1 / 5 1
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    I’ve ordered from you twice. Both times within 24 hrs my credit card info has been hacked. I’ll go somewhere else going forward.

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  • 5 / 5 1
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    The site is very easy to navigate and the customer service is excellent. We have been a customer for 4.5 years. NEVER disappointed.

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  • 5 / 5 1
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    Extremely fast turn around with an amazing selection. Hard-to-find specialty fiber cables right in their inventory makes fibercablesdirect a great resource for any project.

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  • 5 / 5 1
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    Great help by phone to make sure I was purchasing the right products. Easy online ordering, and the order arrived in just a few days.

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  • 3 / 5 1
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    We were sent the incorrect cable lengths. Packing slip was correct, but the lengths we received were not correct.

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  • 5 / 5 1
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    Fast shipment, cable was exactly what we were looking for

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  • 5 / 5 1
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    Best fiber I’ve found. Use it all over

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  • 5 / 5 1
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    They had what I needed, they also went the extra distance to provide resources and basic knowledge.

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  • 5 / 5 1
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    It was easy to order the fibers and the delivery was on time.

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  • 5 / 5 1
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    Good! Very good!

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  • 5 / 5 1
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    every thing we needed and quick delivery

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  • 5 / 5 1
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    Been using them for years - best customer service I have ever experienced! Great product and prompt shipping. If something is out of stock they go out of their way to figure out an alternative solution.

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  • 5 / 5 1
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    Ordering through them was extremely seedless and everything came as advertised! Will be ordering more things from them in the future

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  • 5 / 5 1
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    Very well made cables, very fast shipping, someone actually answers the phone and has answers to your questions. Great working with them.

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  • 5 / 5 1
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    Good quality and fast service.. they've rescued my clients a few times..

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  • 5 / 5 1
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    What a Great find! This Company is Fantastic Great Prices, Great Service, and Speedy Shipping….they hit the trifecta of excellence

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  • 5 / 5 1
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    Shipped and received quick!

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  • 5 / 5 1
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    5 Stars because you can call them and get a human who can do something on the other end. They seem to be very flexible and accommodating as well. Thanks for the help.

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  • 5 / 5 1
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    Arrived way before I expected it, amazing packaging that leaves no question to whether it was safe during transit.

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  • 5 / 5 1
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    Very quick shipment and had everything I needed to complete job

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